Idea Cellular — FORCEFULLY DEDUCTION OF AMOUNT FROM PREPAID NUMBER | |||
My prepaid Idea number is [protected]. An amount of Rs. 6/- has been deducted from my balance on 17.9.14 and Rs. 6/- on 18.9.14 forcefully. Three SMS has been sent to my mobile from no. 55517 for which Rs. 9/- has been deducted. IT PROVES THAT AMOUNT HAS BEEN CHARGED BY IDEA FOR INCOMING SMS. One call has been made by the Idea network on 14400001 for which Rs. 3/- has been charged from my account. Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the SMS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the SMS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular