[Resolved]  Idea Cellular — Fraud and misleading for port process

Address:110093
Website:NA

Hi,

i got call by Nisha [protected] from idea company as per her confirmation in last week and she send a doc collect boy i hand over him my ID and address proof with Rs.100. he gave me a SIM, after 10 days they replied my PORT PROCESS is rejected due to unpaid bill of my first service provider, i paid balance amount next day .again i got call from Ankita [protected] idea department she said, now ankita said now this case is under mine so kindly send me yous ID and ADDRESS PROOF by whatsup, than i did, she explained me different plan and said me why did you pay Rs.100 it is free of cost, as per her Nisha and her collection agent misguide and cheated me for Rs.100 and delaying in services, now point is this two person are making contact with me for one idea company and no body is making me very clear about the plan, as per Nisha she offered me Rs.499/ per month plan in which i get unlimited local call and 100 msm free daily and 7 gb data free in 4g speed, incoming roaming free, SDT calls and outgoing roaming chargeable, but ankita telling me different plan in doubtful manner, both are misguided me and no body is ready to receive my call .kindly help me .

Dinesh Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
Idea Cellular Customer Care's response
Hi Dinesh,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Regards,
Maroof
Verified Support
Apr 09, 2017
Idea Cellular Customer Care's response
Hi Dinesh,

We tried contacting you on your idea and alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.

Regards,
Mangesh
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information