Address: | Pune, Maharashtra |
To who's ever it may concern. I have deactivated GPRS service on [protected] on 19th May 2015. When I spoke to your CC he mention that it is been deactivated on 19th May 2015 only. Still you have charge me current bill I have used GPRS service between 9th May 2015 to 19th May 2015 only.. Thou I have paid entire amount of this month by net-banking.. In current bill it is shown as GPRS Core Service_SB_0_Acc_250_289 19-May[protected]Jun-2015 = 250 +14% service charge what is that I want you to clarify me on this at your earliest. And request you to give me the adjust the same in next month billing.. it is not sorted by said executive as he doesn't understand the issue let me jot down again the Data service for [protected] is used only between 9th May to 19th May 2015 and your bill which is generated recently has charge me for entire month till 19th June 2015.. when the service are discontinue on 19th May how can you charge this.. this the question..
My account number is Account No. :[protected] you retrieve from your server Was this information helpful? |
As i was left with two options 1) Was to pay the bill and other was to 2) to go to consumer forum suggested by Customer care very bluntly.