[Resolved] Idea Cellular — fraud by idea cellular service provider

Kunal Sinharoy

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 402201

Deducted balance for vas

My idea number is [protected]. Once on 04/11/2017 at 04.18pm and on 05/11/2017 09.15pm they (Idea) have wrongly deducted rs. 150/- from my balance towards faulty activation of vas. This has been done without my concern. When i called customer care they said that balance deducted for vas and refunded once but now they say we can't refund it again.
Pathetic idea.

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Dec 17, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble. We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 09/11/2017 03:21:00 PM.

Regards,
Lakshmi.