[Resolved]  Idea Cellular — fraud charges of recharges taken through idea cellular company

Address:110010
Website:www.ideacellular.com

My mob no-[protected], your company recharge is not reliable because i had taken recharge of 404rs with ul validity for 84 days but my out going is stopped only in 14 days.
I had checked offer on my mob no [protected] on your web site after that i have done the recharge on 7sep2017 and i have received the msg for ul call for 84days. How you can stoped the all facility wirhin 14 days only. Its an it crime.
Necessory action should be taken against the idea cellular company.
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Oct 27, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

As checked no such offer reflecting on your number. So benefits provided accordingly, If such communication done to you request you to share the screenshot.

Regards,
Lakshmi.
Complaint comments 

Comments

I have same problem. I only make belo 10 calls per day. maximum 30 minites all calls. they have stoped oudgoing.
Idea Cellular Customer Care's response, Sep 26, 2017
Verified Support
Dear Customer,

Please share Idea contact number, wherein problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi.
I have some unknown calls to my mobile number so I need details for complaint so please send me the details of call list
Idea Cellular Customer Care's response, Sep 26, 2017
Verified Support
Dear Customer,

We request you to Email us on [email protected] for above mentioned details.

Regards,
Lakshmi.
My issue is not resolved yet.

Indian Consumer Complaints forum ???

How do you solve problems?
Idea Cellular Customer Care's response, Sep 26, 2017
Verified Support
Dear Customer,

As checked no such offer reflecting on your number. So benefits provided accordingly, If such communication done to you request you to share the screenshot.

Regards,
Lakshmi.

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