[Resolved] Idea Cellular — Fraud company using cheap tricks
G
gauravism1
from Delhi, Delhi
Address:
Nagpur, Maharashtra
I would like to inform you that one juice up service is activated today 21th Nov 2014 from web for my no. [protected]. for this it took 45rs.charges per month. After calling to customer care I am not satisfied with his response that as you have clicked on the pop up you are are entitled to be charged. As I stated that I haven't used any service or download anything named juiceup services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used So please deactivate and refund my valuable money. waiting for your prompt reply ...
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Aug 14, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
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We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular