[Resolved] Idea Cellular — Fraud of billing | |||||
I would like to inform you that one juice up service is activated 18 jun 2016 from web for my no. [protected]. for this it took 150rs.charges per month. After calling to customer care I am not satisfied with his response . As I stated that I haven't used any service or download anything named juice up services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used So please deactivate and refund my valuable money. waiting for your prompt reply ... Was this information helpful? | |||||
Aug 26, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 19, 2016 Idea Cellular Customer Care's response Dear Customer, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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As per your telecon with our customer service associate on 20th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular