[Resolved] Idea Cellular — fraud sbi credit card transaction

cveera6

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh
Website:	Idea Cellular Customer Care

Sir,
On 12 Jan 2018, I got a call from [protected]. A lady called saying that she is from SBI credit card(ending 3039) and they have an offer to convert my reward points to rupees and the mount of 4808 Rs will be credited back to my SBI Credit Card.
She asked for my CVV and OTP and when I said I cannot give CVV she insisted that it was a secure line and also gave her SBI employee ID.
She also told that the I will be receiving an OTP message from the SBI card -VK-SBICRD(from which I get all the transaction OTPs).
After a few days, I found that there were four transactions of 4808Rs paid to IDEA Money Mumbai on my Credit Card on 12 Jan 2018.
I had immediately called the SBI customer card dept and ask to block my card.
Request to please help on this matter and get my money back.

Was this information helpful?

No (0)

Yes (0)

Feb 24, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2018

Idea Cellular Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone and we suggest you to take the help of legal authorities and file the FIR for the concern.. Also, we request you to contact on 55400 / [protected] / [protected] for Idea money service or complaints if any.

Regards,
Lavina