[Resolved]  Idea Cellular — fraud transaction was done from my credit card on idea bill desk mumbai in

Address:Ahmedabad, Gujarat, 380001

Dear sir,

There was fraud transaction was made from my crad on your bill desk so humbly i am requesting to cancle that transactions. The transaction was made from 4335 [protected] on your bill desk at [protected]. We alreday done the police complain and also informed to the bank to assure you that we are alsk attching the copies of our diapute forms for sbi andfraudd transition card detils. Aprt from that i am also mail to your customer care email id [protected]@idea. Adityabirla.com with full details bank dispute form + fraud transaction details and police complain on dated 25/01/3018 at 4.58 pm with reference i'd. E[protected]

Please take my matter as property and please get back to me asap for ay qury or iforming the status.

From hanifmahmad iqbalmiya qureshi

Mob no.[protected]
Ahmadabad gujarat
+3 photos
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Mar 6, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jan 20, 2018
Roopsingh Patel's response
Mob.[protected] no idea network, 4g data network
Verified Support
Jan 30, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. We're requesting you to not to share or confirm any bank account or card details with anyone also, we suggest you to take the help of legal authorities and file the FIR for the concern.

Regards,
Lavina
Jan 30, 2018
Updated by hiq2009
Dear idea cellular customer support thank for guide line i am already submitted police complain at nearest police station karaj police station ahmedabad gujarat i also submitted that copy to you by mail ref id E[protected] dt. 25/01/2018
Jan 30, 2018
Updated by hiq2009
* my mob no. [protected]
* idea Mail ref id dt. 25/01/2018
Verified Support
Feb 01, 2018
Idea Cellular Customer Care's response
Dear Customer,

We request you to keep the follow up with the case filed for the same.

Regards,
Lavina
Feb 01, 2018
Updated by hiq2009
Dear sir
I m submitting fraud transactions details with sr no plz cancelled that fraud transaction and reward my deducted amt

Feb 04, 2018
Updated by hiq2009
Dear Lavina (idea care)
i m sumbmitting fraud transaction full detaisl with id numbers which was given me by sbi bank credit card so pls cancelled that transaction immediately and cash

Verified Support
Mar 07, 2018
Idea Cellular Customer Care's response
Dear Customer,

We request you to keep the follow up of your case you've raised. If any details required from our end, we will provide you the same with the help of our respective team.

Regards,
Lavina
Complaint comments 

Comments

Idea has deduce my Rs 60 without conformation for wwe vd from ideagames yet i had not subscribed . And when i asked customer for refund then he refused to do so

Idea Cellular Customer Care's response, Jan 30, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
I am no getting idea network adequately for talking as well as 4g data network/speed
Idea Cellular Customer Care's response, Jan 30, 2018
Verified Support
Dear Customer,

We regret for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with your alternate contact number.

Regards,
Lavina

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