[Resolved] Idea Cellular — Fraudly deducted 80 rs. by idea service provider said sir you hadcalled out of country. | |||
Dear IDEA service provider, I am really disappointed and frustrated with your totaly bad service, this is my idea no.[protected] and I had balance in my account Rs. 255 at 12:10pm at night on date[protected] and suddenly I got a massage at 12:15pm on date[protected] by your company that your 80 Rs. has been deducted because you had called out of country this information I got when I called your cc no. at 198. And when I asked them to refund my money back they said that sir you had called. But I wanted to say this is totally frustrated and bad service which I have got by idea company. Everything we know and we are graduated enough where to call or not. So from now onwards I will never want to be a part of idea company until you do not refund my money back. And also no any complaints registered by any concern person there at 198. I want my money back within 24 hours. I just want to say that refund my money back otherwise I will have to use RTI or whatever I can do in regards my money. Thanks, Gaurav HSW Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Ok take your time but i want your positive response that will show your positivity and how much aware you are about your customers complaint.
Dear Customer,
As per your telecon with our customer service associate on 22nd April 16, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 22nd April 16, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Whatever discussed or addressed it had already been discussed with the cc at 198 at the time when my amount was deducted and this is not a solution that u said sorry sir I can not help you your money can't be refund.
I know I didn't call out of country..if your system is showing or not doesn't matter.
So from now onwards I don't want to be a part of IDEA.
And whatever i have been using since 2005 all the idea's postpaid normal and CUG(150) connections will be refusing or porting on tomorrow.
THANKS.
I know I didn't call out of country..if your system is showing or not doesn't matter.
So from now onwards I don't want to be a part of IDEA.
And whatever i have been using since 2005 all the idea's postpaid normal and CUG(150) connections will be refusing or porting on tomorrow.
THANKS.
Dear Customer,
As per your telecon with our customer service associate on 22nd April '16, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 22nd April '16, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular