[Resolved] Idea Cellular — fraudulent wap /download charges

sg55

from Delhi, Delhi

Address:	New Delhi, Delhi, 110034
Website:	Idea cellular

This is only the second month sine i ported my number to idea. Lastmonth also thay charged me rs 25 for downloading something that i did not download. This month there are rs 200 charged again for downloading same app/service - 'animation by nazara' twice, which itself points towards fraudulent charges. Now they are refusing to reverse these charges. I am extremely disappointed in idea due to the ongoing cheating and spurious charges.

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Dec 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. We would like to inform you, that your concern was raised and has been resolved with the adjustment passed for the same. Also, would request you do not respond to any pop ups while browsing.

Regards,
Lakshmi