[Resolved]  Idea Cellular — fraudulent ways used to deduct my money several times

Address:

Kannur, Kerala, 670141

Hi
I had lost an amount of ₹100 from my number [protected]. This is the second time its getting deducted automatically saying that I had downloaded some services which I didn't even see or know about.
at the first time it happened on 19/1/18 saying i have downloaded new arrival gm from Indiagames which I didn't see or know about and I registered a complaint speaking to the supervisor and the complaint number was[protected] and it was solved and credited back the amount of 99 on the third day saying that again it won't take place again from their side.
And today 27/1/18 morning it got deducted again saying I have downloaded an animation from Nazara and got deducted 100 at the time when my mobile was not even touched by me.
As I only used to keep the balance in my mobile for the international roaming facility to receive calls when am travelling.
Please take this fraudulent issue done by idea sim provider seriously as many of the customers are facing the same recently as I came to know when I enquired.
I want them to pay the fine for wot I lost and my valuable time that is wasted because of their fraudulent works.