[Resolved]  Idea Cellular — Fully disturb thru msg,s

Address:Chandigarh, Punjab, 160023
Website:www.ideacellular

My mobile number is [protected] i am fully disturb
1. (vk-msolly-allen solly wishes you a happy diwali 1000 bonus points in your account valid till 31dec)
2. (ix-msolly)
3. (vm-msolly)
End me msg 5times of per day am allredy activate full dnd service but msg not stop aany please stop this please help me. idea cellular not help me. ask me your dnd is already activated. but msg, s stop nai ho rahy please stop this

From rajesh kumar
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Dec 10, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2016
Idea Cellular Customer Care's response
Hi Rajesh,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Vishal
Verified Support
Oct 31, 2016
Idea Cellular Customer Care's response
Hi Rajesh,

We wish to affirm that your concern has been acknowledged and complaint for DND has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Vishal
Verified Support
Nov 09, 2016
Idea Cellular Customer Care's response
Hi Rajesh,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi
Verified Support
Nov 09, 2016
Idea Cellular Customer Care's response
Hi Rajesh,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi
Complaint comments 

Comments

Today[protected] at evening 7pm approx timing i will recharge 126 net pack...he said that 1 gb + 1gb day and night benifit will be credite in my account...that is not happen in my account..is cheating by me...mob no [protected]

Idea Cellular Customer Care's response, Oct 31, 2016
Verified Support
Hi,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Yogesh
Idea Cellular Customer Care's response, Nov 1, 2016
Verified Support
Hi,

As per your telecon with our customer service associate on 1st November 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther

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