[Resolved] Idea Cellular — Gprs pack activated without any request

UDAY PADWALKAR

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 401105

I never activated gprs pack. I have received a message that it has been activated. Since, i have not requested any of it, no amount should be inclusive of gprs pack. This is pathetic service. I will not recomment anyone for idea. I have been receiving excess amount almost every month. Fix this this, orelse i am gonna never use this sim again. Fix this!!!

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Sep 30, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2016

Idea Cellular Customer Care's response Hi Uday,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards,
Yogesh

Verified Support

Aug 30, 2016

Idea Cellular Customer Care's response Hi Uday,

As per your telecon with our customer service associate on 29th Aug 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof