[Resolved]  Idea Cellular Gsm — Worst Customer Care and autimatuc balance deduction.

Address:

Khordha, Odisha

My self Binod Barik and My idea mobile number is [protected]. I really harassed with such bad service of idea. On 14th Oct 2014 i swa that my balance decreses to rs 2 and rs 30 have been deducted without any message or call. I was sucked, alreday rs 30 dedaucted. How idea automatic deducted such amount without my knowledge. When i call customer care on next day, One of Customer Care Excutive named Soubhagya Das told me that you have downloaded game by yourself.when i said that i have not downloaded such type of game as i posses a very simple mobile handset and honestly this sim is used by my father who has very poor about the using of mobile even he does not know how to make calls so how he downloded this type of game and asked for refund. He refused me with rude language. therfore i request to the concerned authority to look into the matter and refund my balance otherwise i will switch to another operator of my choice.