[Resolved] Idea Cellular — Harassing calls as pretending a police officer | |||||
I got a call this afternoon from a unknown mobile no. [protected] the person talking from the other side told me that he is a SUPERINTENDENT OF POLICE of some local police station of delhi and calling me coz there is a complaint logged on me for not paying ₹3310/- to idea cellular and told me that we are taking further action and they have a arrest warrant against me and he told me to call the lawyers who filled this case against me at high court of delhi Then he told me to write down the phone no. Of the lawyer The no. Is +91-[protected] and given me the lawyers name VISHAL MEHRA then he told me to call this no. And speak to the lawyer about the case Then I called the other no. And i felt this lawyers is the same person who was pretending to be a sp of police who called me earlier Then the so called lawyer told me that He logged the case against me on behalf of idea cellular for not paying outstanding bill of ₹3310/- to idea cellular and tried to threaten me by saying some pinal codes of law like dhara 84, dhara420, ETC And said that i have to options 1) to fight the case in the court Or 2) you can pay your outstanding bill in next 30 mins or the police will take serious action in next 30 mins what he meant was(you will get arrested in next 30 mins) With a threatening voice Then i called the first no. Who was pretending to be a police officer And asked about the details of the police station from where he is calling Then he turned the convo to somewhere else I again asked the same then he said " me tumhara case aage badha rha hu tum khud hi dekhlena kya hota h jai hind!!" then they didn't called me again yet The thing was I bought a postpaid no. From local idea office for temporary use on july 2015 Then i discontinued using that no. On September 2015 Then idea representatives called me and told me that u have a outstanding amount of 3000 something Which was the bill of two months in which i used the no. For only one month But that was fare!! Coz I didn't told idea to discontinue the service I paid that amount and told the representatives to deactivate my no. And she confirmed the deactivation on phone I didn't got any soft or hard copy of the deactivation!! Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 16, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular | |||||
3 Comments | |||||
Comments
Dear Customer,
As per your telecon with our customer service associate on 23rd May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 23rd May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular