[Resolved] Idea Cellular — harassment by sending unwanted sms despite porting out | |||
I was an idea postpaid customer but ported out my mobile number in the beginning of this month. I have successfully ported out to mtnl despite this i am daily getting their annoying smss to link my "idea" number with adhar at their nearest idea store. I mailed them numerous times but they are not removing my number from their database. But they troubled me in porting out my number by adding fraud outstanding amount later saying that it was a technical glitch and now they are continually harassing me by sending multiple smss when i am not even an idea customer. Soon i am about to file a complaint in consumer district court. These are a few reference numbers for various emails sent to them: E[protected] E[protected] E[protected] E[protected] Was this information helpful? | |||
Jan 19, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Nov 24, 2017 [email protected]'s response My number postpaid to prepaid conectaion
Nov 24, 2017 [email protected]'s response Shankar gund
Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, As checked, your concern is resolved as your number is ported out and now you are not getting sms from idea. Kindly get back to us for further assistance. Regards, Neha Verified Support Dec 19, 2017 Idea Cellular Customer Care's response Dear Customer, We regret for the trouble caused. As per our recent telecon, you have confirmed that your concern is resolved and now you are not getting any sms from idea. Please let us know if we can help with anything else. ( Please ignore previous messege) Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apology for the inconvenience caused. We have tried contacting you on your given idea number, but could not get through.Kindly share your alternate number with convenient time so that we can again try to get in touch with you.
Regards,
Neha