[Resolved] Idea Cellular — harassment facing for sim conversion from postpaid to prepaid

atish bundhe

from Kanakapura, Karnataka

Address:

Pune, Maharashtra, 411041

Miss guided by idea store to about billing cycle. Myself atish bundhe. I was trying to change my postpaid sim to prepaid. Previously they told me to do this on 7th of month as my billing cycle is 6th of month. Now when i asked them to convert my sim then they asked to pay the bill of current month also. So why they miss guided my to change sim on 7th of month.

Totally unsatisfied by the support team of idea cellular.

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Dec 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 07, 2017

Updated by atish bundhe I also wrote a mail regarding this inconsonance to [protected]@idea.adityabirla.com
my Email Reference Id E[protected]
my Complaint ID: 1766927

Nov 07, 2017

Updated by atish bundhe Now why shoud I pay the payment of this current month

Verified Support

Nov 10, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. We request you to share the complete Idea store address with pin code where you have visited to assist you.

Regards,
Lakshmi.