[Resolved]  Idea Cellular — harassment for payment with wrong bill (username:[protected]

Address:

Pune, Maharashtra, 411057

I think now a days idea broadband hiring goons in his office who don't have manner how to talk customer. I have already done 12 month payment still in my account showing 5 months payment. I tried to call 100 times to them explain everything. But everyday i receiving a call someone saying i am from idea broadband legal department.. I again explain same thing to them. But still now no result. Today they cross all the limit.

Today i got 1st call from no-[protected] she said her name was sonakshi singh and the language she used like "aap log bhikari ho aap payment nahi kar sakte" and i will show you who i am. Then after 2 min another guy called from no [protected] and threatening me in cheap language. That means now a days idea hiring goons in their department.???

I like to again explain here my payment - i took offer of 6 months payment +installation free+router free so took the connection last may 2016 as per offer it should continue till october last. Instead of that a bill generate october i paid that so i paid 7 months bill. After that i chased idea customer care to rectify my bill and which they did not. Again bikram arora called me (From this no [protected]) on 19 dec and told me sir there is a offer for you from idea pay 3 months bill and enjoy 2 months free plus i will resolve your previous complain. I paid on 20th dec 4600 as per 3 months advance payment and 2 last months bill.. For conformation i called him on his no on 27dec and he said request has been forwarded and will ok. (So i paid 6+1+1+5) so its 13 month and i[censored] cancel 1 month its already 12 months bill paid till may end 2017.

But i can see 5 months bill in my account + threat call from idea office.. So i decided if someone from higher level don't solve my query in 24 hour i will appraoch mr birla in twitter account @adityabirlagrp — official twitter account.

I already send a mail [protected]@idea. Adityabirla.com on 4th jan i am attaching the screenshot of mail.

Now i got a mail saying that about lok adalat case which is fraud from idea broadband case no.:- lok-b/feb18/523