[Resolved] Idea Cellular — harassment from idea cellular | |
This is to bring to everyone’s notice that malpractices are being used by idea cellular india to get back the dues from post paid customers. My wife had a connection with idea for last 6 months. I used to get inflated amount of bill for last 4 months. My last bill was pending of rs. 1100/- for the month of december. Some call centre executive asked me for a settlement at rs.600/-. I paid the amount. My phone line was reconnected and i received another message/ email that another bill amounted to rs. 1700/- was generated. My line was disconnected within few hours. And it has been disconnected for last one and half month. Yesterday i had a phone call from some legal officer threatening us to pay the amount of rs. 1700/- within few hours or they would l take some legal step against us. My wife is a serious patient / almost bed ridden and i had to buy costly medicines every month for her. I ask her for some time till 12th april due to my bad financial condition. Today i received an sms with a case file number dl.79045/2018 against my cell number for hearing on tishazari court no_2 etc. But i could not find any such case while i made online searches with the case file number. Was this information helpful? | |
Apr 24, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 24, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, the mentioned number has been temporarily disconnected due to non payment. Also, we've checked the bill has been generated accordingly as per your plan, pack and usage charges on proration basis. However, we would like to inform you that your previous bill amount has been carried forward in your current bill and the bill is generated till the date of disconnection of your account. Hence, we request you to kindly clear all your dues to avoid the inconvenience. Regards, Lavina | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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