[Resolved]  Idea Cellular — harassment in postpaid service

Address:New Delhi, Delhi

Hello sir/madam,

My name is mandeep baghel from delhi and i am using idea postpaid number sims ([protected], [protected], [protected]). But just because of the wrong charges that idea centre dwarka mor had charged me & also harassed me continuously last 6months. I was ready on 28-oct-17 to complete my all payment and want to change my postpaid numbers into prepaid & want to continue my numbers with idea company for future but they didn't do that and said "we will also take all the webber amount & without it we will not do change your number into prepared. They made many mistake by thier management that is why they webbered the wrong amount to only save thierself. But now they asked again for the webber amount. They were totally responsible for thier bad management & service which make a reason to webbered the amount.

Theirs all action are illegal & i have all proofs & call records and all conversation details to clear my all points. I have all recording proofs of calling with their senior manager ajay sir, head of idea centres, dwarka mor, delhi.

This is their very bad attitude, they harrrassed me continuously before 6 months for thier bad service.
Now i am harrassed so much. Ready to fight against this harrassment.

Please take action on them.
Thanks & regards.

Mandeep baghel
[protected]
Dwarka mor, metro pillar no781
New delhi-59.
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Dec 9, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience. As checked your complaints are in progress and your shall hear on the same till 10/Nov/2017 08:00:00 PM.

Regards,
Lakshmi.
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