| Address: | Ernakulam, Kerala |
Sir,
Iam having idea 4g lte smart wifi-no.[protected], i am paying the monthly rent of rs 570 till date, as i did not had that much usage, i requested for plan change three months ago. But i got the information from the customer service center that it is possible only on billing date ie 26 th of every month. Hence i waited till 26 th of next month that time but as it a holiday on ramsan that month your customer centre remains closed so i made the payment and waited for the next month. But in last month also customer center remains closed on that date due to gst.
This month i had requested in time ie on 26th but my request was not taken up due to your servour problem. Igot a bill of rs900 in this month stating that discount for wifi hub over. As this a huge amount came not because of my mistake, i request you to kindly revise the bill amount.
Binu e punnachalil (Mob-[protected]) Was this information helpful? | 
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