[Resolved] Idea Cellular — horrible internet speed

Faraz Sayed

from Ahmadnagar, Maharashtra

Address:

411037

My number is ([protected])
Ever since i recharged for the696plan or something (It gave me 1.5gb daily and unlimited calls for 70 days i think) i am unable to use internet. The internet speed is so lowu can't even open a simple webpage.
Maybe idea does not want me to use all the data they claim to be offering. I complained to idea 2 or 3times every time they have the same reply
Plese let us know about the location ur phone model the number of signal bars n so on. And after providing all the details the answer i get is we already have towers in that area we cannot do anything to help you. I am going to port all the4idea connections that are on my name.

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Dec 20, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. Kindly share your alternate contact number and convenient datetime to get in touch with you.

Regards,
Lakshmi.