Comments
Dear Customer,
We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
I got your call once i was driving so failed to attend it, have called you back when u have called my but it was going on IVR..
my numbers are
[protected]
[protected]..
hereby i have to raise a question...
on 25th jan 2016 u have taken my request to migrate my number from postpaid to preapaid, according to your calculations i have paid 1070 as billed amount + 250 for prepaid recharge ( receipt noT provided for this EVEN AFTER ASKING) +57 rupees u have send a bill for that, U have taken a whole day for this i was able to free night 8 o clock.
I KEPT YOU INFORM ON SAME DAY BY MAIL ALSO . ON appeal it mp of idea.
even after that u have cancelled my request & u don't have courtesy to reply or inform me for that, no mail no message for what reason its done.
now when i am dropping u mail for the status of request, , u urself delay the process and just disconeected my number permanantly & telling me to pay bll for 242 rs, which once again is your fault, you are charging me for one month which u have delay the process? how is that justifying??
so for ur delays a customer has to pay..
now you are telling me to pay this other wise in next 10 days my number will permanently close..SO U CAN SELL THIS NO . IN HIGH RATES TO OTHERS.
I HAVE ONCE AGAIN PAID THIS 242 RS FOR YOUR FAULT .. MY DOCUMENTS U HAVE ALREADY TAKEN ..NOW PROCEED MY REQUEST OF POSTPAID TO PREPAID..
my numbers are
[protected]
[protected]..
hereby i have to raise a question...
on 25th jan 2016 u have taken my request to migrate my number from postpaid to preapaid, according to your calculations i have paid 1070 as billed amount + 250 for prepaid recharge ( receipt noT provided for this EVEN AFTER ASKING) +57 rupees u have send a bill for that, U have taken a whole day for this i was able to free night 8 o clock.
I KEPT YOU INFORM ON SAME DAY BY MAIL ALSO . ON appeal it mp of idea.
even after that u have cancelled my request & u don't have courtesy to reply or inform me for that, no mail no message for what reason its done.
now when i am dropping u mail for the status of request, , u urself delay the process and just disconeected my number permanantly & telling me to pay bll for 242 rs, which once again is your fault, you are charging me for one month which u have delay the process? how is that justifying??
so for ur delays a customer has to pay..
now you are telling me to pay this other wise in next 10 days my number will permanently close..SO U CAN SELL THIS NO . IN HIGH RATES TO OTHERS.
I HAVE ONCE AGAIN PAID THIS 242 RS FOR YOUR FAULT .. MY DOCUMENTS U HAVE ALREADY TAKEN ..NOW PROCEED MY REQUEST OF POSTPAID TO PREPAID..
also I have just talked with sayadeep kayande from your customer care department, He doesnot aware about anything ..
IF we have to talk to you how could we should talk ..
also i have to inform you that I am mailing you about each and everything but not getting any proper responce from you end
i need to talk with Mr.
Appellate Authority - Sanjay Goel
IDEA Cellular Limited, 139-140 Electronic complex, Paradheshipura, Indore - MP - 452010
Fax[protected]
Email - appellate.[protected]@idea.adityabirla.com
IF we have to talk to you how could we should talk ..
also i have to inform you that I am mailing you about each and everything but not getting any proper responce from you end
i need to talk with Mr.
Appellate Authority - Sanjay Goel
IDEA Cellular Limited, 139-140 Electronic complex, Paradheshipura, Indore - MP - 452010
Fax[protected]
Email - appellate.[protected]@idea.adityabirla.com
Dear Customer,
We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
I have already submitted the documents, once again as I have visited to zanjirwala square. Store & met ms Nikita,
My alternate contact no is same,
Please call me between 10-12 in morning.
[protected]
[protected]
My alternate contact no is same,
Please call me between 10-12 in morning.
[protected]
[protected]
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular