[Resolved] Idea Cellular — Hyderabad idea team trying to cheat the customers - beware!!!

ahmedsameer526

from Mumbai, Maharashtra

Address:

500095

Hello,

I was offered Rs. 349 (unlimited local, STD, Roaming, daily 100 SMS & 1GB 4g data daily) including taxes tariff by one of your tele caller if I take more connections. After 30mnts of call I was convinced to take connections. I was initially ready to port 6 connection and in another Next Week 10 connection for same plan.

But, today evening when one of your executive came to collect the documents I demanded them to give me a written communication about tariff plan and I was surprised to hear from him that the plan tariff is Rs. 349+50+15% service tax around Rs. 460.

It is clearly understood that "A Team" of 6-10 members from IDEA decieving people by giving lucrative offers. Request the authority to take stringent action against them and conduct audits periodically.

Below are the numbers from which I received offer:

[protected]
[protected]
[protected]
[protected]

Regards,
Sameer Ahmed
[protected]

Was this information helpful?

No (0)

Yes (0)

May 31, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Idea Cellular Customer Care's response Dear Sameer,

We have noted your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Sonal

Verified Support

Apr 29, 2017

Idea Cellular Customer Care's response Dear Sameer,

We tried contacting you on your number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Pradnya