[Resolved] Idea Cellular — i am complaining about idea cellular company's recharge offer was displayed in his official website

Aditya_13

from Kanpur, Uttar Pradesh

Website:

care.ideacellular.com/wps/portal/account/online-recharge

My complain is about idea cellular company's recharge offer was displayed in his official website. Claims that in 75 rs recharge you will get
300 local / national / romancing minutes
100 sms local + national
1gb internet data fo 28 days

After recharge on 31st may. I see that cellular company didn't give me 100 sms service. As he claimed in his offer.

+1 photos

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Aug 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards,
Neha