[Resolved] Idea Cellular — I have done recharge from patti app but didn't receive money

[Resolved] Idea Cellular — I have done recharge from patti app but didn't receive money

G Gurram Yadireddy from Khammam, Telangana

I recharged 75 rupees from Patym app but the money was not received recharge done on 27 may to the number [protected] And order number is [protected] please check my balance I didn't received my money and requesting you to take a action and credit my money of 75 rupees done by paytm I didn't received my money which I recharged and when I checked my balance it's showing just 1 rupee +1 photos Was this information helpful? No (0) Yes (0)
Aug 21, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. May 29, 2018 Updated by Gurram Yadireddy Please check once Verified Support Jul 17, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, you've recharged the mentioned amount from third party appilcation. Also, we are unable to fetch the details with regards to eligible offers as it is from third party website or application. Hence, kindly contact to the respective team in order to get more clarification on the same. Regards, Neha
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