[Resolved]  Idea Cellular — I neeed my deposit money of my postpaid connection

Address:Kolkata, West Bengal

Dear sir, I would like to inform you that i have used idea postpaid connection last 3 month after that i have submitted my connection and all unpaid bill. My phone number is [protected]. In that time customer care executive told me my deposit money will be provide by cheque form the idea cellular company. but still now i will not get any cheque form the company side. please look into this matter as soon as possible and resolve my problem. Thanking you Arnab Das ([protected])
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your query.

Thanks & Regards,
Customer Care, Idea Cellular
yes i am also facing the same issue but i holding the final payment to get a proper answer about my refund.
Please refund my money as soon as possible. my alternative phone number is [protected].and my address:- 3/26/2 dr. b.c.roy sarani rishra, hooghly pincode:-712250 west bengal
Respected sir,
as per your comment you told me you are not avail to connect with me. It is totally wrong because i was put my alternative number, when i logged the file in this website. You see beside my name, my mobile number was available. So i requested that don't provide me any diplomatic answer which is not right. If you are honest than pl provide me my deposit my which i have provide to take the post paid connection time.
Thanking you
Arnab Das
([protected])
Dear Customer,

As per your telecon with our customer service associate on 20th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Respected sir,
As per telephonic conversation, idea customer care executive told me to send a one email to this email address which is [protected]@idea.adityabirla.com. therefore i have send one email regarding my refund money but still i am waiting for my refund money.
My question is that, really is there any solution? Still i don't know how long time require to refund my deposit money.

Thanking you
Arnab Das
([protected])
Dear sir, I would like to inform you that i have used idea postpaid connection last 6 month after that i have submitted my connection and all unpaid bill. My phone number is [protected]. In that time customer care executive told me my deposit money will be provide by cheque form the idea cellular company. but still now i will not get any cheque form the company side. please look into this matter as soon as possible and resolve my problem. Thanking you Sandeep ([protected])

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information