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Dear Customer,
As per your telecon with our customer service associate on 1st Mar 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 1st Mar 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
What is the status of my complain?
Dear Customer,
We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your provided numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
I am receiving the message every few minutes, and I have been charged 4 Paisa since I switched to Idea 4G. I contacted their customer server, but they say your mobile data is on so it's charged, but I receive this message when my mobile data is off, and exactly 4 Paisa for 10 K. The attached screen shot you can see I received the message while I am talking to their customer service. They are not telling why this is happening, simply says mobile data is on. The message says "freebie pack 48.41" POOR SERVICE FROM IDEA. Idea 4G is terrible, I have been struggling with two Idea sims.
any update about my complaint?
This is poor service, I shared the screen shot also, but no response from Idea. I don't know what to do with this loosing 4 Paisa every few minutes.
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular