[Resolved] Idea Cellular — idea blocked incoming message

Anwar Anangoor

Address:	682015
Website:	www.ideacellular.com

Dear sir
Idea network blocked incoming sms from some sender (Whatsapp otp, bank otp, google otp)
I'm not subscribe dnd service
I don't i don't know why did idea blocked my private message
I contacted idea customer service did not get satisfied reply
Idea domestic message always received why did block message from other network? How do retrieve otp
This problems only faced idea network

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May 26, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Idea Cellular Customer Care's response Dear Customer,

We tried reaching you on your provided contact number as well as on your alternate contact number, but couldn't get through as your alternate number was shown as wrong number. Hence, we request you to share us your appropriate alternate contact number along with the convenient date & time to contact you for your concern.

Regards,
Lavina