[Resolved]  Idea Cellular — idea caution money to be return

Address:Faridabad, Haryana, 121004
Website:www.ideacellular.com

Refer below mail send by your lawyer on dated oct 2, 2018 and collect the same day the amount of rs 584 and commit to initiate my caution money of rs 1000/ in my account but still i am awaiting.
You are requested to return my caution money at the earliest otherwise i will also take legal action against idea by knock the door of consumer forum.

Nisar husain
Mob:[protected]
Account id[protected]

...

Devinder singh rawat (Advocate) d-1765/14

(Without prejudice)

Legal notice

Ref:no.:del/dsr/sept’2018/31

To, date: 15th - sept - 2018

Mr. Nisar husain

Va tech escher wyss.. Flovel ltd...13-1 mathura road

Faridabad — 121001

Subject: notice for recovery of outstanding dues in respect of a/c id[protected] and mobile no. [protected]: -

Dear sir/madam,

Under instructions & authority from and on behalf of my client m/s. Vodafone idea limited, hereinafter referred to as my client, i serve upon you with the following legal notice of demand:

My client is engaged in the business of providing cellular mobile telephone services inter-alia in the metro telecom service area of mumbai by virtue of license granted by department of telecommunication, ministry of communication and government of india.

My clients state that you have subscribed for a mobile phone connection and it was sanctioned to you on your submission of customer application form and other related forms/documents ("caf" hereinafter) to my client and the aforesaid mobile phone connection and account id[protected]was allotted to you. You have availed and enjoyed best of the service/s provided by my client after activation of the said mobile phone connection.

As per the terms of the subscription, you were under an obligation inter-alia to make payments of the periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of the said bills from my client, you have grossly failed to make the said payments. As a result a sum of rs. 584 /- is due and payable by you to my client, as on date. Due to the failure on your part in payment of the said due amount, my client had suffered financial loss and was compelled to suspend/disconnect your aforesaid mobile phone connection.

I, therefore, call upon you on behalf my client to pay the said outstanding amount as mentioned above with interest @ 2% per month from the due date till the realization of the amount within the seven (7) days of the receipt of this notice failing which i have definite instructions from my client to initiate appropriate legal proceedings, criminal as well as civil, against you at your absolute costs, risk and consequences.

Without prejudice to the legal rights and contentions of our client, if in case you have any question on the above point, please contact the representative of the company on [protected] immediately upon receipt of this notice between 9.30 am to 6.30 pm on working days.

In case, you have already made the requisite payments before receipt of this notice, please ignore this notice.

Yours truly,

Devinder singh rawat, advocate

https://care.ideacellular.com/wps/portal/account/disconnected-number

Or alternatively you can make the payment through easy recharge from any idea outlet on official number i. E [protected] which will further transfer to your idea account within 24 hrs.

C-5, chanakya palace, main pankha road, new delhi 110059 mobile no. [protected]
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Jan 8, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that there is no security amount reflecting on your account. Hence, we request you to provide us the payment details for further assistance.

Regards,
Lakshmi
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