Idea Cellular — Idea Cellular 3G Netsetter issues | |||
Seems like this happens every month to Idea Netsetter. Somehow caps my speed at 100kbps with just sometimes over 500 kbps. Seriously, tired of their speed issue. They work for a few days after a complaint is lodged but then back to square one with the same issue of crawling speed. This is the fourth time this has happened to my 3G connection speed just being capped at 100kbps inspite of paying my bills well before time. My idea 3G number is [protected] and brought their 10GB pack for Rs. 1500/- and sick and tired of calling their support to be transferred 20 times in a loop and finally no call from their side. If anyone thinking about getting Idea 3G nesetter with the plan, i would strongly advise against getting it. They have one of the worst support with low level communication skills and stick to the script A even if the issue described is Z problem. It's so bad, it's not even funny anymore ... Was this information helpful? | |||
3 Comments | |||
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Dear Customer,
We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that your complaint for GPRS has been resolved to your satisfaction. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Well, it is good now. However, there's about 99% chance that it will start doing it again.
63%
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Pending
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Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated with us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular