Idea Cellular — idea cellular intimation emails for unwanted dues

Address:

Dehradun, Uttarakhand, 248001

I was using the idea postpaid number [protected] which was ported to idea prepaid few months back. Even before the process started i was asked to clear all the unbilled due amount which i also think the process works. But now i have received a mail from "[protected]@idea. Adityabirla.com" claiming that i still have some unwanted dues left to be paid for which i now have to appear in court.

I had paid for all my bills on time when i was using the postpaid service. When i contacted the prepaid customer care service they claimed that unless n until the due amount doesn't get cleared the porting from postpaid to prepaid even within the network can not be initiated.

Please find below the mail i received. Is this the way of extorting money from the customers??

Notice. No.:- 78002/lok/feb-18

Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at shivaji nagar court on 10thfeb 2018 from 10.30 am to 3.00 pm for settlement of your account

As per the agreement signed, you have agreed to pay the outstanding dues of rs.627 for billing account number[protected] / [protected]. However, you have failed to keep your commitment.

Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till date.in case of any queries, please get in touch with legal representative on: - rk singh /[protected]

We value your association with idea, looking forward for your cooperation!