[Resolved] Idea Cellular — idea cellular ltd. after mnp security deposit not being refunded

Hardeep Singh Rai

from Hoshiarpur, Punjab

Address:	Ludhiana, Punjab, 141401
Website:	www.ideacellular.com/customer-care/contact-us

Myself hardeep singh rai. I purchased a postpaid sim of idea punjab & deposited rs. 2, 500.00 as a security deposit. Now i cleared all bills/dues and mnp the sim but my security deposit money has not been refunded to me so far. I was told by mail that money will be send back to me. But still i have not received that. Today when i visited idea store, he told me that it will not be refunded to me. I am really very much disappointed with this act of idea guys & wanna fire a complain. Plz do something. My details are below-

Name - hardeep singh rai
Contact no.- [protected]
Email id - hardeep. [protected]@gmail.com

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Apr 30, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that the amount has been refunded to you via cheque successfully from our end on 13-Mar-2018. However, if still any issue persist you can visit to the nearest My Idea Store along with your valid document.

Refer to the below given link for the nearest My Idea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=punjab

Regards,
Lavina