Idea Cellular — idea cellular not solve my coverage issue

Address:

Indore, Madhya Pradesh, 452001

Dear sir/mdam,
Your team member called me (Nitesh mob. No.[protected]) and telling me lie again and again. Without visit and without checking my place he is told me we are going to close your problem because our team member visited your place and checked network how??? If you checked then why i ma facing network problem??? And what is the solution??? Tell me immediate basis. I already told idea that if your team member come to my place he should meet me after that i will tell the problem are of my office. Pls clear me if you are not able to solve my problem then i will take some other action.
Note: idea send me msg that - "your complain has been resolved" without checking my place.

Thanks...
Deepak
[protected]
[protected]