[Resolved] Idea Cellular — idea cellular - promo offer activation
V
VigiVijay
Address:
600117
I got a message on 15/05/18 afternoon your request for promo offer activation for mob. No. [protected] has been successfully processed through communication id c[protected]; i had not authorized such a service activation. Kindly register my complain against idea as this malpractice and last bill i have been charged for sms international which i didnt raise.
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May 18, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. As per our record, the bill has been generated appropriately as per your plan, pack and usage charges. Also, we would like to inform you that you've been charged for the SMS towards your handset features. However, we've forwarded your concern to the respective team with regards to promo pack activation for which our concerned team will get in touch with you for the same.
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