[Resolved] Idea Cellular — idea cellular uninformed prorated overage charges | |||
My complaint is about inimformed prorated overage charges on my post paid plan. I have changed the plan on 1st june, 2018 where it is said that 20gb data plan for the month inder plan nirvana_389. Company has charged me rs. 230.76 as overage charges for 1st june, 2018 for data pack. It was not mentioned any where in plan details as well as there was no such information shared by idea cellular while changing the plan. This not acceptable to me. Regards, Saurabh Was this information helpful? | |||
Aug 27, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, please be informed that your concern has been raised under ref. no. C[protected] which is expected to be closed by 30/07/18. Your patience & cooperation while we work on this, is much appreciated. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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