Idea Cellular — Idea charged RS.99 for hello tv99 vas though I haven't subscribed for it

Address:

Pune, Maharashtra, 411048

Idea charged me rs.99 as subscription charges for hello tv and when i checked the sms, i called the customer care of idea. I have never subscribed to hello tv and even didn't know about it until i saw my sms. I immediately called to customer care to stop service whenever i received sms but customer care people said that rs. 99 will be deducted though i haven't used it. I called customer service about 4-5 min after activation. The customer care people however maintained that i would have to pay and there is nothing they can do. I even asked for the details as to when and how was this service activated. However they informed me that they cannot share this information with me. I am really disappointing with idea as they not only fraudulently charged me, but also didn't take my complaint. I hope this can get resolved on this forum. My mobile number is [protected].