[Resolved]  Idea Cellular — idea international roaming not working

The idea international roaming service not working since 16th november 2017 night 8pm (Ist). The issue is not resolved yet and we are not able to use the number anymore. No service for the sim card. Contacting customer care always saying that the issue will be resolved today. But its already 3 days since no service.

The support team is saying that the issue is resolved, but i am not getting connected to the network. Even when i am trying to connect manually, its showing all the available network as forbidden.
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Dec 28, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly help us with your Idea contact number for which you're facing the issue along with your alternate contact number.

Regards,
Lavina
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