[Resolved] Idea Cellular — idea is charging every month downloading cine masti from indiagame | |||||
From last 3 billing cycle idea is charging rs.99 for downloading cinemasti from indiagame where form mobile i am not downloading such games or any application.. Each time i called to custmer care and the representative give very stupid answer that u might be download by mistake.. But this completly false. Idea is charging unwanted charges where customer is not downloading at all..1 feb 2018 again the msg come in my inbox from iz-ideacms n saying "dear custmer, thank yu for downloading cinemasti_vd from indiagames. You have been charged rs.99" Please stop making fool to people for giving extra charges who the consumer not using.. Kindly resolve dis solution as soon as possible. Was this information helpful? | |||||
Mar 30, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 27, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the trouble caused. Also, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198. Regards, Neha | |||||
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