[Resolved]  Idea Cellular — idea money fraud transaction - idea billdesk - through sbi credit card

Address:Pune, Maharashtra

Dear sir,

I had received a call from [protected] on 01:55pm (Dated 27.10.2017), where she said she was calling from sbi credit card and i have not used the reward points on my credit card and i can get the reimbursement or cash back which can be deducted from my current credit card payment.

I was reluctant to give the card details but she convinced me that the details and the otp was required to proceed with the update and reimbursement of the amount.

My credit card balance was rs. 18104.53 /-, which was all spent on those transactions. The no. Is now not reachable and that was a fraud call, and all those were fraud transactions made to idea cell bill desk.

Please, i request idea cellular bill desk to help me and get back the amount.

Card details :

Sbi card (4335 * * 0328)

Idea cell bill desk– rs.4818, at 02:03 pm on 27/10/2017
Idea cell bill desk – rs. 4818, at 02:05 pm on 27/10/2017
Idea cell bill desk– rs.4818, at 02:09 pm on 27/10/2017
Idea cell bill desk– rs.4818, at 02:10 pm on 27/10/2017

I am looking forward to a positive support fro idea cell bill desk and sbi credit card.

Thanks,
S. Mohite
[protected]
[protected]@yahoo.com
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Nov 30, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

We request you not to share or confirm any bank details with anyone. Please contact your bank and block the card. We suggest to take the help of legal authorities. Kindly file a FIR against the same.

Regards,
Lakshmi.
Oct 28, 2017
Updated by dsneha05
Dear Ma'am,

I have blocked my card. Have also lodged an FIR and complaint with Cyber Crime Department.

Mean while I expect a support from Ideamoney, as per details received from SBI Card customer care, I can get an reimbursement if the merchant does not claim the amount. I have also lodged a complaint with IdeaMoney customer care.

Please cooperate to help me get the cash back of that fraud transaction.
Verified Support
Oct 29, 2017
Idea Cellular Customer Care's response
Dear Customer,

We request to contact [protected], [protected] for Idea Money services and complaints if any.

Regards,
Lakshmi.
Oct 29, 2017
Updated by dsneha05
Dear Ma'am,

I have already lodged a complaint with Ideamoney on above mentioned no.

Waiting for am email correspondence as assured on the call.

Thank You.
Nov 11, 2017
Updated by dsneha05
Any updates madam??
Dec 09, 2017
Updated by dsneha05
are there any updates
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