[Resolved]  Idea Cellular — idea postpaid activation

Hi I am idea customer from last 8 year . My number is prepaid number, and this number is issued on my friend name, I talked to customer care to change ownership of number to me, they guide me some step to do it but in Chandigarh idea store sector 35 I got information that I can't change my number ownership For that I have to change my number to postpaid. First of all I got different information from customer care and idea store, ther are misleading us, 2nd I changed my number from prepaid to postpaid, All the process for this has been done including verification but almost one week has been passed but My number is still not activated.