[Resolved] Idea Cellular — Idea postpaid bill refund request being neglected | |||||
Dear sir/madam, I've paid my idea post paid bill on 20th april 2016, through idea app so that a discount of rs. 50/- will be applicable on the next invoice. But that does not happened. Please find the attached screenshot for the bill paid through idea App. But i didn't get any rebate on my idea bill of rs. 50/-. Kindly Find the attachment which i got a mail from your idea that bill will Be discouraged in the forthcoming invoice but that doesn't applied in My recent bill. Kindly check my new bill and give me discount. I've called many a times to the idea customer care 198 also 12345 but they were delaying in solving my complaint. Also no proper reply has been given from their end. Thanks & regards..! Venu maheshuni. Mob. No: [protected] Was this information helpful? | |||||
Aug 30, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 24, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 24th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the inconvenience. Your contact details are with us and we will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular