[Resolved]  Idea Cellular — idea postpaid billing issue

Address:

Indore, Madhya Pradesh, 452007

Hi my mobile number [protected]. I was using idea postpaid connection with rs199 plan. Last month i converted this number to idea prepaid. I already paid my previous bill. Even i paid extra 107 rs my number was converted after 7 days of my billing cycle and idea provided me a bill of rs rs 459 and asking me to pay rs[protected] rs. They added vas charges as charges on data pack pro-ration # 325.9 rs.

I already confirmed with idea outlet when i was changing the plan from postpaid to prepaid and they said you already have rs 107 extra paid and this amount will be carry forward to your prepaid balance. Instead of this they are charging me extra.

That's clear cheat on their billing side. As per my knowledge i never authorised this kind of proration. I have not changed my plan then why the hell prorate comes into picture. I need explanation on this. Otherwise ill complaint against you