[Resolved] Idea Cellular — idea postpaid mnp

Zeeshan Khursheed

from New Delhi, Delhi

Address:

110030

I tried to port out my idea postpaid number. Got port id buy new sim. Till that night my outstanding bill was -226 inr but as soon as i registered on new network, idean cancelled my port out requesting stating my dues were not clear and it was just 8 days paying my last bill cycle. So they are claiming that in last 8 days i consumed around bill of more than 400 and they are showing outstanding bill of 246. I paid out this bill as well hope you all wont try to play with your customers again and again. Just want to get rid of idea and their false bills

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Feb 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, the bill has been generated accordingly as per your plan, pack and usage charges. Hence, we request you to kindly clear all your dues to avoid the inconvenience. Also, the request was raised for port out and the same has been completed successfully from our end.

Regards,
Lavina

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Comments

Radhakrishnan Nair Thekkedath

I am using Idea sim here in UAE, But for the past three days mobile range is not shoing. Please help me to solve this issue

Idea Cellular Customer Care's response, Jan 4, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with your alternate contact number to contact you for the same.

Regards,
Lavina