[Resolved] Idea Cellular — idea postpaid plan | |||
I have been offer idea post paid rs 350 unlimited call and data usage. I have been charged rs 6000 Bill This is because of incomplete information provided by idea customer care. I also been complain in idea gallery and customer support, from last 15 date. But i have not got any kind of support from your side. Idea has stop my incoming and outgoing calls. And because of this i have lost many business calls. Why should i pay such a bill because of your incomplete information. Still some how i manage to pay rs3000 But still connection not yet started. Now i am not going to pay any further bill until you wave of all the fake charges and also refund my paid rs3000. And in next 24 hours if you have not been started my idea connection than i am going to take serious action on idea. I have all the complaints no and records. Now waiting for needful Mandar prabhudesai [protected] [protected] Was this information helpful? | |||
Oct 27, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Hi Mandar, Sorry for trouble caused to you. As checked, you have overused the data due to which you have been charged. For further assistance on your query you can call on 12345 or 198 from your Idea number. Regards, Nehanka Verified Support Sep 26, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for trouble caused to you. Request you to share us your Idea number so we can take this further. Regards, Nehanka | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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