[Resolved] Idea Cellular — idea postpaid sim bill

rushika tiwari

from Delhi, Delhi

Address:	Chandrapur, Maharashtra, 442501
Website:	Idea

Dear service provider,
I am writing this to inform you that i am not using my idea postpaid sim since from last 6 months but then alsi i m getting bill. Stop sending msseges for bill payment, you please kindly check the problem otherwise i am ready to deactivate the number. If i have not used it i will not pay for it.
Kindly take some action againts it.
Thanking you.
Vijaykumar tiwari

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Apr 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

Idea Cellular Customer Care's response Dear Customer,

Apology for the inconvenience caused. As per our records, the bill has been generated as per usage charges and plan rental also we would like to inform you that your previous bill dues has been carry forwarded in your current bill hence we request you to clear all your dues to avoid the inconvnience. For further clarification on the same, you can call us on 198 or 12345 also you can chat with us at www.ideacellular.com.

Regards,
Neha

Apr 06, 2018

Updated by rushika tiwari That sim is in off mode from last 6 months kindly please check ur records we are not using the sim, so please it's a request stop sending bills, i[censored] have any proof that we are using the sim send it mail me I need response.
Such a disappointment from your side.

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Comments

ShubhamMishra90299

from Mumbai, Maharashtra

Received the following message from idea "dear customer, thank you for downloading animation from nazara.
You have been charged rs. 100
I have never downloaded anything of that sort nor do i know what nazara is.

Please refund my balance of 100rs.

Idea Cellular Customer Care's response, Mar 14, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lavina