[Resolved]  Idea Cellular — idea postpaid sim not activated even after 4 days after upgrading to postpaid

I had upgraded my idea prepaid to postpaid.
It has been almost 4 days but the sim has not yet been activated.
Neither am I able to make calls not access Whatsapp.

Note:
My idea prepaid connection was in Kerala circle. But the postpaid was taken in Punjab circle.

All the customer care executive says is it will get activated, but it has been 4 days already

No. : [protected]
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2018
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching you on your provided number, but couldn't get through. Hence, we request you to share us your appropriate alternate contact number along with your convenient date & time to contact you for your concern.

Regards,
Lakshmi.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information