[Resolved] Idea Cellular — idea postpaid to prepaid migration

HumpyDumpy

from Pune, Maharashtra

Address:

411038

Not a single idea showroom (Agency/franchise) will help you to migrate from idea postpaid to prepaid. Either they wont have prepaid sim card or system will not work at that time or they will come up with some weird requirement saying please wait till bill process, please submit all your documents, or they may say your card will be off for 3-4 days if you migrate from postpaid to prepaid.

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Jan 19, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, we have escalated the issue to the concerned team and will get in touch with an update shortly.

Regards,
Hitesh