[Resolved]  Idea Cellular — idea prepaid fraudulent charge

I have idea number : 91 [protected]

I have been changed for date usage charge of 0.04 inr for every 1 to 2 hrs once & used data is 0.00mb. Please find the attachment. I have even checked the data usage system available on most of the smart phone. I have attached that as well.

I have even spoken to customer care more that 30 mins, while speaking with them i got charged again, same message is attached.
As per customer care every 10 kb of data will be charged 0.04 inr, but for 0.00mb no charge. They can able to see when my mobile data is on but they can't able to see how i have used. For me this really stupit...

With regards,
Manivannan s
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Nov 3, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
Idea Cellular Customer Care's response
Dear Customer,

As per our telecon, We have confirmed that your concern has been resolved.

Regards,
Lakshmi.
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